![]() ![]() See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device. I received an unsupported operating system message: If you got an unsupported operating system error message you may be trying to install Microsoft 365 or Office on an unsupported device such as installing the Mac version of Microsoft 365 Office on a PC or vice versa, or trying to install Microsoft 365 or Office on a Chromebook or other mobile device. If there wasn't a link, see Troubleshoot installing Microsoft 365 or Office. I received an error message: If you got an error message while trying to install Microsoft 365 or Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If your computer can't install the full desktop version of Microsoft 365 or Office, try the free Microsoft 365 apps from your browser. For example, your install won't be successful if you're trying to install Microsoft 365 or Office on a computer running Windows Vista or Windows XP operating system. How do I go back to Office 2019 (I still have the product key). Today, May 31, 2020, I was having problems with my MS Outlook, so I did a repair and for some reason the Office 2019 has been replaced with MS 365. You can find a list of which systems are supported on the system requirements page. I purchased Office Professional Plus 2019 from my school last Jan (2019). Or Office won't install: Your computer must be running a supported operating system to install Microsoft 365 or Office. Yes, see Install and set up Microsoft 365 apps on an iPhone or iPad and set up email on an iOS device (iPhone or iPad). In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock. ![]() Go to Finder > Applications and open the Office app you want. If activation fails, see What to try if you can't install or activate Microsoft 365 or Office for Mac. If you need help activating Microsoft 365 or Office, see Activate Microsoft 365 or Office for Mac. ![]() The What's New window opens automatically when you launch Word. Launch an app and start the activation processĬlick the Launchpad icon in the Dock to display all of your apps.Ĭlick the Microsoft Word icon (or another Microsoft 365 or Office icon) in the Launchpad. If Microsoft 365 installation fails, see What to try if you can't install or activate Office for Mac. Click Close when the installation is finished. (This is the password that you use to log in to your Mac.) Note: If you want to only install specific Microsoft 365 apps and not the entire suite, click the Customize button and uncheck the programs you don't want.Įnter your Mac login password, if prompted, and then click Install Software. The steps to install these versions can be different depending if you got Microsoft 365 through one of the following ways: Some versions of Microsoft 365 such as Office Professional Plus 2021, Office Standard 2021, or a stand-alone app such as Word 2021 or Project 2021 don't have an associated Microsoft account, or work or school account. *If you don't have a product key or an account You'll sign in with your work or school account for these versions of Microsoft 365. Once you verify you have a license, anytime you need to install or reinstall Microsoft 365 you can go straight to the section below, Sign in to download Office and select the tab for steps to install on a PC or Mac. Learn how to check this in What Microsoft 365 business product or license do I have? or if you're a Microsoft 365 admin responsible for assigning licenses to people in your organization, see Assign licenses to users. To pin an Office program to the Dock, open the program, then Control+click or right-click the program's icon in the Dock and choose Options > Keep in Dock.Ĭontact Us If you still need help, call us at (208) 496-9009 or start a Live Chat with us.If your business subscription plan includes the desktop version of the Microsoft 365 apps you won't see an option to install it unless someone in your organization assigned a license to you. When you are prompted for activation, enter the Product Key that you saved before.ġ1. To use one of these programs, open the Launchpad menu and click the program you want to use, such as Microsoft Word.ġ0. Your Microsoft Office programs are now ready to be used. Click Close when the installation is finishedĩ. Enter your Mac login password, if prompted (this is the password that you use to log in to your Mac). If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.ħ.
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